Spanish Localization Updates 🌐

We've expanded the capabilities to add translations for dynamic content in Console Settings:

• Legal Policies

• Footer Text (Settings > Branding)

Update the translations for your organization today! 🚀

Custom Payment Disclosure 📋💳

We now offer the ability to customize the payment disclosure on the checkout page. Currently, this is an internal setting. Please contact help@tratta.io if you would like to modify the default disclosure text for your organization. Custom text supports both English and Spanish versions.

Scheduled Attempts Number for Declined Card Payments ⏲️💸

Customize the default maximum attempts number for scheduled card charges, which is set at 3 by default. This setting can now be changed upon your request to help@tratta.io

IVR Verification Improvements 📞

We've enhanced the IVR verification flow:

• Only allowed methods for the customer portal (DOB, Last 4 of SSN, ZIP Code) will be prompted by the IVR.
• If the debt account holder lacks information for some allowed methods, these will be skipped.

• If only one method is available for the current account, the IVR will automatically select it and prompt the caller to enter verification information for this method.

Additionally, we've updated the call forwarding feature. Previously, when callers pressed * to speak with a representative, calls were automatically directed to the primary organization phone number. Now, you can customize Forwarding Number to any designated line upon request.

API updates 🔗

• Added Disputes Webhooks.

• Added a payment_source attribute to the Payment Plans, Scheduled Charges, and Transactions webhooks.

For more details, check our webhooks documentation.