New Dashboard, MVN Email Campaign and other updates
📊 New Dashboard: See Your Performance Clearly
Introducing the new Dashboard—your centralized view for tracking key metrics and trends. Quickly review summary statistics, detailed analyses, and interactive charts tailored to your chosen date range.

Monitor critical metrics like Total Transactions, Average Payment, and Resolved Accounts, then dive deeper with clear visualizations segmented by payment source, payment method, checkout type, and more.
Analyze your operations daily for actionable insights or assess trends across weeks, months, and years to guide strategic decisions. Whether you're managing daily tasks or overseeing organizational performance, the Dashboard simplifies your workflow.
📬 MVN Email Campaign: Simplify Compliance Communication
We’ve introduced one of the most important templates for your outbound debt collection campaigns: the Model Validation Notice (MVN). Contact us directly or reach out to your Account Executive to request a sandbox demonstration. Trackable, user friendly, and compliant - not to mention cheaper than physical mail.

📋 Enhanced Payment Authorization Acceptance Certificate (PDF)
Building on our recent Payment Authorization Popup, we’ve upgraded the compliance process with legally robust, DocuSign-style Acceptance Certificates. Available under Console > Customer Page > Accepted Policies, each certificate securely captures:
- Full, dynamically populated policy details, exactly as acknowledged by the consumer.
- Legally binding acceptance records including timestamp, portal URL, checkout method, consumer identification details (name, device ID, IP address).
This enhancement ensures airtight compliance documentation, reinforcing your legal and regulatory standards.

📅 Payment Plan Enhancements
- Last Payment Amount is now displayed clearly within the Payment Plan Summary block, ensuring clarity when final payments differ from prior installments.
- A new Payment Summary is available in Console > Create Payment, matching portal functionality. Agents can efficiently communicate plan details with consumers during calls.

💲 Customizable Convenience Fees
You can now configure Convenience Fees based on specific States, Creditors, or Product Types, providing enhanced flexibility aligned with your business requirements.
Explore fee options here: Service Fee vs Convenience Fee Options Through Tratta.
🔧 System Improvements & Bug Fixes
- Enhanced overall platform speed and reliability.
- Resolved multiple bugs to streamline your experience.