Talk Track Authorization for Agents + Email Campaign Attachments

🔏🗣️ Payment Authorization Talk Track for Agents + New Customization Options

We’ve extended the Payment Authorization Popup feature to Console payments. Now, when an agent sets up a payment in Console > Create Payment, they’ll see a talk track version of the popup - allowing them to clearly read the authorization terms to the consumer and record acceptance for compliance.

This supports all checkout types, including: One-Time Payment, Payment Plan, Settlement Offer (single payment or plan).

✨ We also added:

• New variables for richer authorization text.
• Location-based customization for different policies across creditors/portfolios.

🔍 For full setup and variable reference, see the Payment Authorization Help Page (you must be logged in to the app).

📄 Each accepted Payment Authorization is saved as a PDF certificate, available under Console > Customer Page > Accepted Policies.

It captures:

• The full policy text with inserted payment details
• Timestamp, checkout method, portal URL
• Consumer info (name, device ID, IP address)
• Agent name (for payments created in Console)

This document serves as legally valid proof of consumer authorization.

Want to enable it or customize for your org? Reach out to your account manager.

📬📎 Email Campaigns Now Support Attachments

Tratta Campaigns now allow you to send emails with attachments. This is perfect for including documents like statements, balance confirmations, paid-in-full letters, and more – all sent securely alongside your campaign emails.

Interested in the details or want to set up your first campaign? Contact your account manager.

🛠️ Maintenance & Improvements

Ongoing technical updates and bug fixes to keep things fast, stable, and reliable.

More updates coming soon. Stay tuned 💫